All-Call Recording

This means recording all conversations to ensure compliance and the ability to investigate any complaint or confrontation.

• Used widely by emergency services and financial services where it is critical to have a record of all communications for future investigation or disclosure

On-Demand Recording

Individual users can selectively enable/disable recording, or choose to send the finished recording to their email address.

• Used for specific transaction or situation-based recording, to protect individuals’ privacy, or for other local recording legislation
• Sometimes called "On-the-Fly"^(tm) recording