vRecord lets you monitor and record audio communications so that your organization complies with all regulations, company policies and company procedures. vRecord immediately resolves dubious transactions, protects against fraudulent claims, train new staff, retrain legacy staff, and manage performance and quality.

vRecord will keep a watchful ear on all of your internal and external communications, including any of your teleworker or home IP agents. You benefit from the vRecord solution that is securely accessible and retains records automatically in line with your business guidelines. 

 
Your business may have special requirements and compliance operational needs.  The vRecord Software Developer Kit (SDK) makes all available recordings to be integrated into any standards based application to deliver evidence and fixed adherence measurement to your regulations and procedures. Advanced functionality offers automated detection of calls and delivery with significance to security, marketing or compliance. 

Excellent value is measured on many levels.  vRecord provides simplicity, ease of administration, small form factor, affordability and designed specifically for your operational requirements:

• Legal and regulatory compliance

 
• Dispute verification and clarity

 
• Evidential disclosure

 
• Decision support and liability protection

 
• Improved customer satisfaction

 
• Quality assessment

 
• Business improvement

 
• Full integration and compliance with all telephony and VoIP standards

 
• Reduce liability with automated retention capabilities

 
• Supported Appliance or hardware-independent software based solution

 
• IT-compliant technology allowing for licensed scalability

 
• Secure browser based access to recorded elements provided with proven reliability and performance

 
• Delivers self-checks, alarms and status information direct to system administrators

The vRecord solution is supported by Certified Vegress Partner Services including recording consultancy, installation, training, support, maintenance, upgrades, enhancements, integration, system health checks and many more.