Technology with a Smile
Vegress solutions take SIP technologies to a new level for forward thinking business leaders. Striving to maintain a very high bar of feature rich business productivity enhancement products.
Hot New Features
Vegress Desktop Manager (VDM) gives you full control over your voice recordings
Add Tags & Notes to each recording On-The-Fly
New power user search methods
Why is Recording Important?
Businesses, emergency services, governments, and call centers record their voic
e communications for many reasons - a voice recording is the ideal way to create a permanent record of what was said between internal staff and external parties.
Capturing the audio conversation, date & time of the call, participants, and caller ID information provides your organization with a true understanding of accuracy and compliance. Problem communications can be dealt with quickly and without much effort.
Vegress SIP Record 2.0 provides simplicity, ease of administration, small form factor, affordability and is designed specifically for your operational requirements.
Business Recording Essentials:
• Authorization and legal confirmation
• Regulatory compliance
• Dispute resolution and verification
• Evidential discovery
• Decision support and clarity
• Liability defence
• Internal collaboration tracking
• Improve customer satisfaction
• Quality evaluation
• Business enhancement
• Fraud protection
• Verbal communication accuracy
• Emergency call clarity
• Threatening or abusive caller confirmation
• Cost reduction and agent retention
• Developing managerial efficiency
• Provide undeniable evidence
• Exemplifies operational performance and effectiveness